Patron Services & Ticketing Specialist

La Jolla Playhouse; San Diego (CA); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Paid sick leave

Complimentary tickets to performances

Opportunities for growth within the organization

Job summary

La Jolla Playhouse is seeking a part-time Patron Services Representative to provide exceptional customer service and manage ticket sales. This role requires responding to customer inquiries, assisting with ticket purchases, and maintaining patron databases.

Ideal candidates will possess excellent communication skills and familiarity with ticketing software like Tessitura. Join our vibrant team on the UC San Diego campus!

Qualifications

• Must demonstrate courtesy and professionalism in all interactions.
• Flexibility in working hours according to scheduling needs.

Responsibilities

• Answer customer questions about theatres and pricing.
• Assist patrons with purchasing tickets and subscriptions.
• Update subscriber/patron database.

Skills

Excellent customer service skills

Verbal and written communication skills

Ability to use multi-line phone system

Attention to detail

Flexibility and adaptability

Tools

Microsoft Office (Word, Excel)

Tessitura (preferred)

Job description

La Jolla Playhouse is seeking a part-time Patron Services Representative to provide exceptional customer service and manage ticket sales. This role requires responding to customer inquiries, assisting with ticket purchases, and maintaining patron databases.

Ideal candidates will possess excellent communication skills and familiarity with ticketing software like Tessitura. Join our vibrant team on the UC San Diego campus!