Patron Services & Programs Specialist

Fairbanks North Star, Borough of (AK)

North Pole (AK)

On-site

USD 32,000 - 52,000

Full time

9 days ago

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Job summary

Fairbanks North Star Borough is seeking a Branch Library Assistant to provide a variety of library services to support the work of the North Pole Branch Library, including circulation, planning and presenting library programs, and basic reference duties while assisting library patrons at a public service desk. The position offers a 30-hour work week (Tuesday through Saturday; hours vary).

It involves assisting patrons with reference questions, checking materials in/out, guiding users to

Qualifications

High school diploma or equivalent.
Two (2) years library experience; Associate degree can substitute.
Demonstrated ability to work harmoniously with staff and public.
Proficiency with personal computers; Word, Publisher, email, Internet.
Experience working with children and programming.
Preferred: valid driver’s license and insurance as required.

Responsibilities

Assist patrons in reference questions and use of library services and resources; route ILL requests.
Register patrons for library cards and manage patron records; address overdue/damaged items.
Perform check-out/check-in, place holds, and assist with statistics and inventory tasks.
Perform opening/closing procedures; monitor safety and report incidents to supervisor.
Plan and present programs for branches; coordinate story hours, reading programs, tours and recommendations.
Assist publicity by creating flyers, website spotlights, social media posts and signage.
Assist Librarian in staff training and technical direction as needed.
Perform other duties to ensure uninterrupted operations.