Library Assistant III (North Pole)

Fairbanks North Star, Borough of (AK); North Pole (AK); On-site; USD 32,000 - 52,000; Full time

Job summary

Fairbanks North Star Borough is seeking a Branch Library Assistant to provide a variety of library services to support the work of the North Pole Branch Library, including circulation, planning and presenting library programs, and basic reference duties while assisting library patrons at a public service desk. The position offers a 30-hour work week (Tuesday through Saturday; hours vary).

It involves assisting patrons with reference questions, checking materials in/out, guiding users to

Qualifications

• High school diploma or equivalent.
• Two (2) years library experience; Associate degree can substitute.
• Demonstrated ability to work harmoniously with staff and public.
• Proficiency with personal computers; Word, Publisher, email, Internet.
• Experience working with children and programming.
• Preferred: valid driver’s license and insurance as required.

Responsibilities

• Assist patrons in reference questions and use of library services and resources; route ILL requests.
• Register patrons for library cards and manage patron records; address overdue/damaged items.
• Perform check-out/check-in, place holds, and assist with statistics and inventory tasks.
• Perform opening/closing procedures; monitor safety and report incidents to supervisor.
• Plan and present programs for branches; coordinate story hours, reading programs, tours and recommendations.
• Assist publicity by creating flyers, website spotlights, social media posts and signage.
• Assist Librarian in staff training and technical direction as needed.
• Perform other duties to ensure uninterrupted operations.

Skills

Customer service

Public speaking

Word processing

Publisher

Canva

Library systems

Education

High school diploma

Associate degree in Library Science

Tools

Microsoft Word

Publisher

Email

Internet

Canva

Library circulation system

Job description

Provide a variety of library services to support the work of the Branch Library including circulation, planning and presenting library programs, and basic reference duties while assisting library patrons at a public service desk.

SALARY

7A

REPORTS TO

North Pole Branch Librarian

POSITIONS SUPERVISED

None

SCHEDULE

30 Hrs Per Week, Tuesday through Saturday. Hours will Vary by Week

Job Responsibilities

• 1. Assist patrons in answering reference questions and in effective use of all library services, resources, and materials. This includes automated resources, catalogs, library materials, and meeting rooms, printing, technology queries and eMaterials usage. Perform the initial Interlibrary Loan (ILL) search in computer and route requests to ILL.
• 2. Register patrons for library cards and maintain patron records; resolve questions relating to patron library records and problems concerning overdue or damaged material.
• 3. Perform clerical tasks including check-out and check-in of library materials, placing holds on library materials, typing and compiling statistics, making change, preparing cash reports, handling book sale items, ordering supplies, performing minor book repairs, and recommending books for library purchase.
• 4. Perform opening and closing procedures. Monitor and facilitate safety, smooth operation, and security of facility and resources; address incidents and issues when able, and report increasingly complex situations to a supervisor as needed.
• 5. Plan and present programs and services for branch patrons of all ages including story hours for children ages 0-11, summer reading program activities, school tours, and recommending popular reading material for patrons of all ages.
• 6. Support department publicity and promotional needs by working with supervisor to create and maintain program and informational flyers/website spotlights/electronic signage/social media posts and the like.
• 7. Assist Librarian in providing training and technical direction to staff as needed.
• 8. Other duties as assigned within the scope of assisting library staff with uninterrupted continuity of operations.

Minimum Qualifications

• 1. High school diploma or equivalent.
• 2. Two (2) years library experience. One (1) year beyond the page level preferred. Associate degree in Library Science can substitute for experience.
• 3. Demonstrated ability to establish and maintain effective and harmonious working relationships with other employees and to deal tactfully and courteously with outside entities and the general public.
• 4. Working knowledge of personal computers including proficient use of Microsoft Word, Publisher, email, and Internet. Basic understanding of a networked system, database searching, personal electronic devices, graphic design software such as Canva and library automated circulation system is preferred.
• 5. Experience working with children and programming.
• 6. PREFERRED: Ability to have and maintain a valid driver’s license and to meet insurance standards and maintain insurability under the Borough’s insurance program. If personal automobile is used for Borough business, proof of insurance at statutory limits must be provided. (A CURRENT COPY OF DRIVING RECORD WILL BE REQUIRED UPON REQUEST.)

Knowledge, Skills, and Abilities

• 1. Ability to deal with the public and staff in a tactful, courteous, and efficient manner.
• 2. Ability to communicate effectively both orally and in writing and perform in front of groups, large and small.
• 3. Ability to pay close attention to detail.
• 4. Ability to create promotional materials.

Other

• 1. A PROFICIENCY TEST MAY BE ADMINISTERED.
• 2. This position requires a criminal background investigation and fingerprinting.

Job Contacts

Frequent business contact with other employees in own department, continuous routine public contact and occasional contact involving outside organizations/agencies.

Job Responsibility

Supervisor responsibilities: None; experiences minor problems daily and occasional major ones that must be resolved on own initiative with little immediate supervision; the consequences of error, carelessness or mistaken judgment require normal effort to recover.

Work Environment

General office where conditions are pleasant; Minor health hazards and minor accident probability, Good conditions, clean area.; requires short periods of moderate lifting, pushing or pulling (26-50 lbs.).