Branch Library Assistant III: Programs & Patron Services

Fairbanks North Star Borough; North Pole (AK); On-site; USD 38,000 - 46,000; Full time

Job summary

Fairbanks North Star Borough’s North Pole Branch Library seeks a dedicated library assistant to support circulation, planning and presenting library programs, and reference tasks at the public service desk. The role involves assisting patrons, processing materials, and contributing to outreach and publicity efforts.

Requirements include a high school diploma, 2 years library experience (1 year preferred), and proficiency with MS Word/Publisher and library systems; strong customer service and

Qualifications

• High school diploma or equivalent.
• Two years library experience; one year beyond page level preferred.
• Ability to work tactfully with the public and staff.

Responsibilities

• Assist patrons with reference questions and library services, including catalog searches, ILL requests, and program information.
• Register patrons for library cards and maintain patron records.
• Handle check-out/check-in, holds, and basic statistics; assist with book processing and repairs.

Skills

Customer service

Microsoft Word

Public speaking

Teamwork

Education

Associate degree in Library Science

Tools

Library catalog system

Microsoft Publisher

Canva

Job description

Fairbanks North Star Borough’s North Pole Branch Library seeks a dedicated library assistant to support circulation, planning and presenting library programs, and reference tasks at the public service desk. The role involves assisting patrons, processing materials, and contributing to outreach and publicity efforts.

Requirements include a high school diploma, 2 years library experience (1 year preferred), and proficiency with MS Word/Publisher and library systems; strong customer service and