Library Assistant

Sublette County Library; Wyoming, Northern (OH, KY); Hybrid; USD 22,000 - 32,000; Part time

Job summary

Sublette County Library in Pinedale is seeking a part-time Library Assistant to provide customer service, check materials in and out, reserve meeting rooms, assist patrons with programs and technology, and support collection maintenance.

This 16-hour-per-week role requires strong interpersonal skills, attention to privacy, and reliable front-desk duties including cash handling. Evening and some Saturdays required; background check will be conducted.

Qualifications

• Requires high school diploma or GED. College degree preferred.
• Direct customer service experience required.
• Experience in a library setting preferred.

Responsibilities

• Provide customer service and check materials in and out.
• Book meeting rooms and assist meeting room users with tech.
• Assist with programming and children’s collection maintenance.
• Maintain front desk paperwork and holds shelf; manage overdue and lost items.
• Assist with opening/closing and ensure building security.
• Help patrons with technology and information services.

Skills

Books & AV materials knowledge

Tech support for patrons

Interpersonal skills

Front desk duties & cash handling

Ability to follow instructions

Honesty & reliability

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Office

Printer/Scanner/Fax

Job description

About the Pinedale Library Assistant (P/T) Position

The person in this position provides customer service, checks materials in and out, books meeting rooms, helps patrons find materials, helps with collection maintenance, assists with programming, maintains front desk paperwork and holds shelf, collects newspapers for binding, and manages overdue and lost items. There will be additional duties related to library specific tasks.

Starting Pay Rate

$19.65 per hour with a six-step merit increase as well as holiday pay and personal hours

Organizational Status

This is a non-exempt, part-time position. Reports to the Executive Director.

Nature of Work

• 1. Interprets and applies library policy.
• 2. Maintains patron privacy and confidentiality according to library policies and Wyoming statutes.
• 3. Meets the needs of patrons by providing comprehensive service.
• 4. Provides basic direction, information, and instruction to patrons on all of the library’s services and technology.
• 5. Troubleshoots basic computer hardware and software issues, identifies and resolves problems with office equipment such as the copier/scanner/fax machine and cash register.
• 6. Issues and maintains patron library cards and collects fees and maintains accurate records of the same.
• 7. Checks materials in and out. Clears book drop on a regular basis. Assists with holds, purchase requests, and inter-library loan requests.
• 8. Assists in maintaining the appearance of the library and monitors patron use of the library.
• 9. Shelves print and non-print materials and assists with collection maintenance.
• 10. Reserves meeting rooms for patron use. Assists meeting room users with laptop computers, projectors, and the audiovisual system.
• 11. Manages overdue and lost items, front desk paperwork, community bulletin board, and the holds shelf.
• 12. Collects newspapers for binding.
• 13. Assists with programming and children’s collection maintenance.
• 14. Assists with opening and closing the library including ensuring the building is secure and applicable alarms are activated.

Additional Examples of Work Performed

• 1. Assists with special or ongoing projects.
• 2. Assists with event set-up and take-down.
• 3. Performs other duties as assigned.

Knowledge, Skills, and Abilities Required

• 1. Knowledge of books and audiovisual materials, knowledge of general subject areas, authors, and reader interest levels.
• 2. Good technological skills, i.e. able to assist patrons with printing, faxing, downloading e-resources onto devices, audiovisual equipment, producing resumes, using Microsoft Office software, and performing internet searches.
• 3. Quality interpersonal skills necessary to establish and maintain good working relationships with library staff and patrons. Be able to serve all age groups-children, teens, and adults-in a calm and professional manner.
• 4. Ability to carry out front desk library duties, i.e. file alphanumerically, perform basic mathematic functions, and operate the cash register and credit card machine.
• 5. Ability to follow written and verbal instruction to perform a variety of detailed tasks with minimal supervision.
• 6. Must possess a reputation of honesty, integrity, and reliability.

Minimum Education, Training, and Experience Required

1. Education

Requires high school diploma or GED

College degree preferred

2. Experience

Requires direct customer service work experience

Experience working in a library setting preferred

1. This is a part-time position with 16 regularly scheduled hours each week, 77 hours on average per month.

2. Must be willing to work a varied schedule which will include coverage, evenings, and some Saturdays.

3. The schedule is subject to change based on the needs of the library.

Schedule

Monday: 12:00-6:00 PM
Tuesday: Off
Wednesday: 3:00-8:00 PM
Thursday: 3:00-8:00 PM
Friday: Off
Saturday: 9:30 AM - 5:00 PM, One Saturday a Month
Total: 16 hrs/week; 77 hrs/month

Coverage will be available, and there may be some flexibility in the schedule.

All applicants must be willing to submit to a background check.

Please Note

This job description outlines the nature and level of assignments normally given in this position. It is not an exhaustive list of duties. Employees may be expected to perform additional related duties which are specific to their area that may not be reflected in this description.

All employees of the Sublette County Library System are "at-will" employees. This means the Sublette County Library System retains the absolute right to terminate an employee at any time, with or without cause.

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