Patron Services & Programs Librarian

Alsip-Merrionette Park Public Library District; Evansville, Northern (IN, KY); Hybrid; USD 47,000 - 48,000; Full time

Job summary

Evansville Vanderburgh Public Library in Evansville, IN is hiring an Assistant Librarian to guide patrons, assist with circulation, and support programs. You will help with technology access, answer questions, and connect patrons to resources.

Responsibilities include processing cards, assisting with checks, holds, and shelving, plus customer service across multiple service points. Evening and weekend shifts are required as part of a flexible public-service schedule.

Qualifications

• Bachelor's degree in a related or applicable field.
• 2+ years’ experience working in direct customer service.
• 1+ years’ experience with a variety of computer hardware and software systems (printers, digital catalogs, eReaders, etc.).
• Must obtain and maintain Indiana State Library professional librarian accreditation, which includes at minimum 3 Library Science courses.
• Must possess a valid driver’s license and have reliable transportation.

Responsibilities

• Propose, plan, design, and conduct activities, programs, events, and services.
• Interact with library patrons, colleagues, and community members across multiple points of service in a library facility, designated outreach/engagement locations, online or via telephone in a manner that contributes to a delightful library experience.
• Assist with wayfinding related to facilities, services, resources, equipment, and technologies in the library and around the city and/or county.
• Assist and educate patrons over the phone or in-person in technology relating to library or personal use including computers, internet, eBooks or eReaders, hardware, software, digital catalog, digital accounts, scanners, printers or other various software, and accessing materials via the internet.
• Actively promote EVPL, its services, programs, resources, and experts to library patrons and in the community.
• Manage library accounts, including establishing and deactivating library cards, handling fines and fees, and other related transactions.
• Effectively communicate and interpret policies and procedures to library patrons.
• Support materials management by facilitating materials check out/in, hold requests, selection and deselection, and locating and shelving of materials as assigned.
• Participate in special projects, or other duties, as assigned.

Skills

Customer service

Office software

Driver's license

Technology support

Education

Bachelor's degree in a related or applicable field

Tools

Printers

Digital catalogs

eReaders

Computer hardware

Job description

Evansville Vanderburgh Public Library in Evansville, IN is hiring an Assistant Librarian to guide patrons, assist with circulation, and support programs. You will help with technology access, answer questions, and connect patrons to resources.

Responsibilities include processing cards, assisting with checks, holds, and shelving, plus customer service across multiple service points. Evening and weekend shifts are required as part of a flexible public-service schedule.