Assistant Manager in Programming and Outreach

Alsip-Merrionette Park Public Library District; Evansville, Northern (IN, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Evansville Vanderburgh Public Library (EVPL) is seeking a full-time Assistant Manager in Programming and Outreach to lead community-focused programs and engage with patrons across ages. The role supervises library staff, helps manage the department, and promotes library services to expand community participation.

You will develop partnerships, plan programs, and provide high-quality patron experiences while coordinating with multiple locations. Evening and weekend hours are required.

Qualifications

• Master's degree from an ALA-accredited Library Science program.
• 3+ years' experience in direct customer service.
• 3+ years' experience with a variety of library hardware/software (printers, digital catalogs, eReaders).
• 3+ years' experience providing programming or teaching to all ages.
• Proficient in Microsoft Office (Word, PowerPoint, Excel).
• Must obtain Indiana LC1/2/3 certification through professional development.

Responsibilities

• Develops and promotes library programs and outreach efforts to engage all ages.
• Supervises Librarians and support staff to ensure top-tier patron service.
• Assists in department budgeting and operational planning.
• Represents the library in community partnerships and meetings.
• Plans and leads staff training, visits branch locations, and coordinates events.

Skills

MLS/MLIS degree

Customer service

Library tech

Programming for all ages

Microsoft Office

Driver's license

Education

Master's degree in Library Science (ALA-accredited)

Indiana LC1/2/3 certification

Tools

Printers

Digital catalogs

eReaders

Job description

WORKING AT EVANSVILLE VANDERBURGH PUBLIC LIBRARY

At Evansville Vanderburgh Public Library (EVPL), we cultivate curiosity by creating wonder, and we envision communities united through shared exploration and understanding.

Bring your whole self to work each day and be authentically you. You bring a unique perspective and life view to the work we do for and with our community. As an EVPL employee, you should feel supported and empowered to think forward and to problem solve with your colleagues. At EVPL your voice, your lived experiences, and YOU matter! Each individual adds to the team as a whole, and every role makes a difference in how we impact Evansville and Vanderburgh County.

FT Assistant Manager in Programming and Outreach

Hours: Full-time 40 hours weekly

Must be available to work public service hours; which includes and occasional evenings, Saturdays, and Sundays.

The Assistant Manager ensures the library develops strong community partnerships, attracts, and retains patrons by providing a high level of patron-centered service or all applicable age groups. The AssistantManager is creative when developing programs, working with collections, and promoting library services to the community to encourage engagement and participation. The Assistant Manager supervises Library Assistants, Assistant Librarians, the Interlibrary Loan Specialist, and/or Librarians to support the daily work of the library.This role assists in the development of the department budget and acts in the stead of the Manager or direct supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

In cooperation with their direct supervisor and other colleagues, the Assistant Manager willadvance the library’s mission, vision, strategic priorities, and brand. Responsibilities include but are not limited to:

• Schedule, coordinate, delegate, counsel, evaluate, and recommend hiring or discharge of department staff.
• Participate in staff planning and training.
• Direct the work of other department/location staff, acting as backup for the Manager or Director in their absence.
• Interact with library patrons, colleagues, and community members across multiple points of service in a library facility, designated outreach/engagement locations, online or via telephone in a manner that contributes to a delightful library experience.
• Work in the designated space, whether the reference desk, department, or event, taking and responding to staff or patron inquires related to programming, collections, or general library information.
• Handle escalated patron contacts with compassion, grace, and authority.
• Plan for and facilitate various programming and tours relating to branch needs.
• Prepare, update, and present various usage and programming statistics.
• Maintain the collection; weed and recommend items to purchase or replace.
• Participate in outreach activities to build strong community and business partnerships.
• Actively participate in leading various meetings, programs, committees, or conferences as a representative and member of the library.
• Develop, plan, promote, supervise, and execute programs.
• Provide full management to an area of the library as assigned.
• Occasionally work the circulation desk or provide patrons services such as issuing library cards.
• Participate in special projects, or other duties, as assigned.

QUALIFICATIONS

Basic:

• Master's degree from a School of Library or Information Science program accredited by the American Library Association.
• 3+ years' experience working in direct customer service.
• 3+ years' experience with a variety of computer hardware and software systems (printers, digital catalogs, eReaders, etc.).
• 3+ years' experience providing programming or teaching to all ages.
• Proficient in Microsoft Office Suite, specifically Word, PowerPoint, and Excel.
• Must obtain and maintain, through professional development credits, an Indiana State Library professional librarian LC1, 2, or 3 certification.
• Must possess a valid driver's license and have reliable transportation.

Preferred:

• 3+ years' experience in public library programming.
• 1+ years' experience planning and managing departmental budgets.
• Proven empathy and understanding of multiple perspectives or life experiences.
• Strong communication and interpersonal skills with the ability to handle conflict with compassion, grace, and authority.
• A continuous learner with a welcoming attitude, a collaborative work ethic, and a desire to go above and beyond to serve our diverse community.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the frequent exertion of up to 25 pounds of force. Work regularly requires speaking or hearing and using hands to finger, handle, or feel. Work frequently requires walking, sitting, reaching with hands and arms, lifting, and repetitive motions. Work occasionally requires standing, stooping, kneeling, crouching or crawling, and pushing or pulling.

This position requires close vision. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels.

Work requires preparing or analyzing written or computer data, visual inspection involving small defects and/or parts, operating machines, operating motor vehicles or equipment, and observing general surroundings and activities. Work occasionally requires exposure to outdoor weather conditions. Work is generally in moderately noisy location (e.g. business office, light traffic).

EQUAL EMPLOYMENT OPPORTUNITY

Equal Employment Opportunity (EEO) has been and will continue to be a fundamental principle at the Library. Employees are hired on the basis of their qualifications, without regard to color, race, religion, sex, sexual orientation, gender identification, gender presentation, age, national origin, or disability or other status protected by law or the Library's policy. Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all terms and conditions of employment.

Evansville Vanderburgh Public Library
200 SE Martin Luther King Jr. Blvd
Evansville , IN 47713