Patient & Visitor Experience Lead

Ohio Living; Monroe (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Ohio Living is seeking a reception professional to support the front desk at an assigned location. You will answer a multi-line phone system, greet visitors, and perform clerical tasks with accuracy and courtesy.

The role requires a high school diploma, prior administrative experience, and proficiency in Windows and Microsoft Office. Availability for weekends/evenings may be required as part of the schedule.

Qualifications

• High school diploma or equivalent required.
• Six months experience in an administrative/clerical position.
• Experience with a multi-line telephone system.
• Typing minimum of 50 words per minute.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint) and the Internet.

Responsibilities

• Answer the multi-line telephone system and direct calls to proper departments/staff.
• Greet visitors at reception in a pleasant, welcoming manner; manage sign-in as needed.
• Perform administrative duties (typing, filing, copying) and input Daily Huddle and Channel 2 broadcast information.
• Maintain gift shop inventory and cash flow; schedule chapel and room setups as needed.
• Dispatch security when required and coordinate with relevant departments.

Skills

Admin experience

Multi-line phone system

Typing 50 wpm

Office equipment knowledge

MS Office / Internet

Education

High school diploma

Tools

Windows OS

Microsoft Office

Internet

Job description

Ohio Living is seeking a reception professional to support the front desk at an assigned location. You will answer a multi-line phone system, greet visitors, and perform clerical tasks with accuracy and courtesy.

The role requires a high school diploma, prior administrative experience, and proficiency in Windows and Microsoft Office. Availability for weekends/evenings may be required as part of the schedule.