Front Desk Concierge – Healthcare Reception & Admin

Ohio Living; Wilmington (OH); On-site; USD 26,000 - 38,000; Full time

Job summary

Ohio Living is seeking a friendly Receptionist to provide front-desk support at an assigned location. You will answer calls, greet visitors, verify who is entering, and assist staff with clerical tasks as needed.

Essential duties include managing a multi-line phone system, directing inquiries, maintaining logs and directories, handling mail, selling tickets when needed, and coordinating room setups. Strong communication, computer skills, and reliability are key to success.

Qualifications

• High school diploma or equivalent required.
• Six months experience in an administrative/clerical position required.
• Experience with a multi-line telephone system required.
• Must be able to type a minimum of 50 words per minute.
• Knowledge of office machines, equipment, and procedures required.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
• Must be able to read, write, speak, and understand the English language.

Responsibilities

• Answers the multi-line telephone system and directs calls to proper departments and/or staff.
• Maintains and updates resident directory, emergency phone contacts, department extensions, etc. on a daily basis.
• Receives, sorts, and distributes mail as directed; updates mail log.
• Sells lunch tickets coordinating additional guests with the Culinary and Nutritional Services Department, if applicable.
• Dispatches security, if needed and applicable.
• Schedules the chapel and sets up the room as needed, if applicable.
• Maintains files of the business office, if applicable.

Skills

Administrative experience

Customer service

Organizational skills

Communication

Typing speed

Education

High school diploma or equivalent

Tools

Windows

Microsoft Office (Word, Excel, PowerPoint)

Job description

Ohio Living is seeking a friendly Receptionist to provide front-desk support at an assigned location. You will answer calls, greet visitors, verify who is entering, and assist staff with clerical tasks as needed.

Essential duties include managing a multi-line phone system, directing inquiries, maintaining logs and directories, handling mail, selling tickets when needed, and coordinating room setups. Strong communication, computer skills, and reliability are key to success.