Patient Travel Concierge

Bristol Bay Area Health Corporation; Anchorage (AK); On-site; USD 45,000 - 65,000; Full time

Job summary

Bristol Bay Area Health Corporation seeks a Travel Coordinator to arrange patient travel to BBAHC facilities or higher care levels, ensuring documentation and coordination with providers. This role supports patients and providers through travel-related processes.

Responsibilities include arranging air/ground transport, lodging, meals, and escort logistics, while using systems like SharePoint, Cerner, AFHCAN, and more; experience with Medicaid vouchers and travel reimbursements is preferred.

Qualifications

• High school diploma or GED required; three (3) years healthcare experience.
• Prior experience with a Third-Party Administrator (TPA) such as Alaska Medicaid, or travel industry preferred.

Responsibilities

• Coordinate all patient travel arrangements within BBAHC policies and third-party payer policies, including air and ground transportation, lodging and meals for patients and escorts.
• Collaborate with team department and other departments within the Corporation (Outreach & Enrollment, Case Management, Inpatient/ER, Outpatient, Central Schedulers/Registration, Optometry, Audiology, Diabetes, Dental and CHAP Clinics).
• Utilize multiple computer systems (SharePoint, FileShare, Cerner, AFHCAN, Workflow) and manage logs for Medicaid vouchers and lodging/meal cards; prepare invoices/claims for travel reimbursement and track until completed.

Skills

Yup'ik speaking

Education

Associates degree in Business, Finance, or other health related field preferred

Job description

Bristol Bay Area Health Corporation seeks a Travel Coordinator to arrange patient travel to BBAHC facilities or higher care levels, ensuring documentation and coordination with providers. This role supports patients and providers through travel-related processes.

Responsibilities include arranging air/ground transport, lodging, meals, and escort logistics, while using systems like SharePoint, Cerner, AFHCAN, and more; experience with Medicaid vouchers and travel reimbursements is preferred.