Patient Travel Coordinator - $2,500 Sign-On Bonus

Bristol Bay Area Health Corporation; Alaska; Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Bristol Bay Area Health Corporation (BBAHC) is seeking a Patient Travel Coordinator I, II to manage patient travel for medical services in Dillingham, AK. You will coordinate transportation, lodging, and related logistics, maintaining clear communication with patients, providers, and travel vendors.

The role emphasizes compliance with payer guidelines, cost-effective planning, and patient satisfaction, supporting rural healthcare access and continuity of care.

Formación

• High school diploma or equivalent required; associate degree or higher preferred.
• Experience in customer service, healthcare coordination, or travel planning.
• Proficiency with computer systems and software including Microsoft Office Suite.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Three (3) years prior experience working in a healthcare environment.
• Experience working with a Third-Party Administrator (TPA) such as Alaska Medicaid, or in the travel industry preferred

Responsabilidades

• Coordinate patient travel arrangements in accordance with organizations policies and third-party payer requirements, including transportation, lodging, meals, and escort travel as applicable.
• Collaborate with internal departments and clinical teams to ensure timely and accurate travel coordination.
• Utilize multiple electronic systems to document, track, and maintain patient travel records.
• Manage and reconcile Medicaid travel vouchers, lodging, and meal card logs.
• Prepare, submit, and track travel-related invoices and reimbursement claims through completion.
• Coordinate travel plans with prior authorization requirements to ensure compliance with payer guidelines.
• Arrange and adjust travel itineraries, including changes, delays, or extended stays, with vendors and agencies.
• Communicate effectively with patients, families, staff, and external partners to resolve issues and ensure continuity of care.
• Verify eligibility for travel benefits and maintain accurate, compliant documentation.
• Monitor travel plans and provide ongoing support to patients as needed

Conocimientos

Customer service

Healthcare coordination

Microsoft Office Suite

Organizational skills

Verbal and written communication

Healthcare environment experience

Educación

High school diploma or equivalent

Associate degree preferred

Three years healthcare experience

Herramientas

Microsoft Office Suite

Travel booking platforms

Descripción del empleo

Bristol Bay Area Health Corporation (BBAHC) is seeking a Patient Travel Coordinator I, II to manage patient travel for medical services in Dillingham, AK. You will coordinate transportation, lodging, and related logistics, maintaining clear communication with patients, providers, and travel vendors.

The role emphasizes compliance with payer guidelines, cost-effective planning, and patient satisfaction, supporting rural healthcare access and continuity of care.