Patient Transport & Concierge Specialist

Hugh Chatham Memorial Hospital; Charlotte (NC); On-site; USD 27,000 - 41,000; Full time

Job summary

Advocate Health in Charlotte, NC is seeking a Patient Transport/Valet Associate to greet and assist patients and visitors, manage luggage and vehicle flow, and support hospital operations on site. You will participate in patient registration, coordinate parking, and educate customers about available services.

The role demands a high level of professionalism, valid driver’s license, and focus on safety and customer experience.

Qualifications

• High School Diploma or equivalent required.
• Valid Driver's License.
• Oral communication skills, written communication skills, and organization skills required.
• Knowledge of Microsoft Applications required.
• Minimum of 2 years' experience in hospital, hotel, restaurant or customer oriented environment preferred.
• BLS certification within 6 months.

Responsibilities

• Greet and assist patients/visitors upon arrival to the facility.
• Assist patients/visitors with luggage and in/out of vehicles.
• Process valet claim tickets according to procedures.
• Safely valet park, secure and retrieve in designated parking area.
• Directs patients, visitors and staff to appropriate parking areas.
• Participate in the registration of all patients and visitors.
• Coordinate activities to assist patients and visitors to designated areas.
• Provide education to patients and visitors regarding essential support services.

Skills

Driver's license

Oral communication

Written communication

Organization skills

Microsoft Applications

Education

High School Diploma or equivalent

BLS certification within 6 months

Job description

Advocate Health in Charlotte, NC is seeking a Patient Transport/Valet Associate to greet and assist patients and visitors, manage luggage and vehicle flow, and support hospital operations on site. You will participate in patient registration, coordinate parking, and educate customers about available services.

The role demands a high level of professionalism, valid driver’s license, and focus on safety and customer experience.