Patient Transport & Guest Services Specialist

Hugh Chatham Memorial Hospital; Charlotte (NC); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Adoption assistance and parental leave

Retirement plans with employer match

Educational Assistance Program

Job summary

Advocate Health in Charlotte, NC seeks a full-time Guest Services team member in the Carolinas Medical Center location. You will greet patients and visitors, assist with luggage, and perform valet duties while ensuring safety and quality service throughout the facility.

Responsibilities include ticket processing, guiding guests to destinations, transporting passengers, and maintaining clean, safe areas. Prior experience in healthcare or customer service is preferred, with a valid driver's

Qualifications

• High School Diploma or equivalent required.
• Valid Driver's License is required.
• Minimum 2 years in hospital, hotel, restaurant or customer service preferred.
• BLS certification within 6 months is expected.

Responsibilities

• Greet and assist patients/visitors on arrival.
• Safely valet park and process tickets.
• Direct patients/visitors to parking areas and destinations.
• Operate vehicles for transporting passengers and materials.
• Maintain safe, clean front drives and assist with equipment.

Skills

Customer service

Greet patients

Communication

Safety awareness

Education

High School Diploma or equivalent

Valid Driver's License

BLS certification within 6 months

Tools

Microsoft Applications

Job description

Advocate Health in Charlotte, NC seeks a full-time Guest Services team member in the Carolinas Medical Center location. You will greet patients and visitors, assist with luggage, and perform valet duties while ensuring safety and quality service throughout the facility.

Responsibilities include ticket processing, guiding guests to destinations, transporting passengers, and maintaining clean, safe areas. Prior experience in healthcare or customer service is preferred, with a valid driver's