Patient Support Specialist | Medical Office Scheduler

Community Care Physicians; Dormansville (NY); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Recruitment bonus

Résumé du poste

Community Care Physicians is hiring a full-time Patient Support Specialist for our Albany Family Medicine office. This role is a 40-hour work week, Monday–Friday, 8:00am–4:30pm, providing essential front-desk support and coordinating patient flow.

The ideal candidate will deliver superior customer service, have clerical experience in a medical setting, and be proficient with basic computer tasks and medical terminology.

Qualifications

• High school graduate or equivalent; additional education desirable.
• Previous clerical experience in a medical practice preferred.
• Strong computer skills.
• Knowledge of medical terminology and office procedures preferred.
• Ability to use interpersonal skills to establish/maintain cooperative relationships with patients and staff.
• Maintain strictest confidentiality and discretion.

Responsabilités

• Greeting and checking in patients on arrival.
• Process incoming telephone calls/messages per office policy.
• Schedule appointments following office protocols for access to care.
• Schedule all follow-up appointments as directed by providers or as indicated on encounter forms.
• Obtain patient signatures on waivers according to insurance requirements.
• Organize and monitor the provider's daily schedule.
• Maintain timely patient flow.
• Verify patient insurance coverage/demographic information at each visit and update when necessary.

Connaissances

Customer service

Computer skills

Interpersonal skills

Medical terminology

Formation

High school diploma or equivalent

Description du poste

Community Care Physicians is hiring a full-time Patient Support Specialist for our Albany Family Medicine office. This role is a 40-hour work week, Monday–Friday, 8:00am–4:30pm, providing essential front-desk support and coordinating patient flow.

The ideal candidate will deliver superior customer service, have clerical experience in a medical setting, and be proficient with basic computer tasks and medical terminology.