Patient Support & Scheduling Specialist

Upson Regional Medical Center; Barnesville (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

Upson Regional Medical Center in Barnesville, Georgia is seeking a Patient Support Rep I to greet patients and visitors, assist with scheduling and registration, and handle information with confidentiality, accuracy, and warmth.

The role includes verifying insurance eligibility, collecting point-of-service payments, and supporting clinicians and staff across office sites. Regular hours are Monday through Friday, 8am–5pm, with occasional weekends or holidays as directed by management.

Qualifications

• High School Diploma or equivalent required.
• 1+ year medical office or customer service experience.
• Healthcare/billing experience preferred.
• Strong work ethic and confidentiality compliance.

Responsibilities

• Greet patients and visitors in a friendly, courteous manner.
• Answer phones and provide information while protecting patient confidentiality.
• Handle scheduling, registration, and accurate data entry.
• Verify insurance eligibility and collect point-of-service payments.
• Communicate clearly with patients, physicians, and staff.
• Occasional travel to multiple office sites as needed.

Skills

Customer service

Phone etiquette

Multitasking

HIPAA knowledge

Education

High School Diploma or equivalent

Tools

Microsoft Office

Electronic Health Records

Phone system

Job description

Upson Regional Medical Center in Barnesville, Georgia is seeking a Patient Support Rep I to greet patients and visitors, assist with scheduling and registration, and handle information with confidentiality, accuracy, and warmth.

The role includes verifying insurance eligibility, collecting point-of-service payments, and supporting clinicians and staff across office sites. Regular hours are Monday through Friday, 8am–5pm, with occasional weekends or holidays as directed by management.