Patient Specialist Medical Assistant - Clinical Prep & Care

Humana, Inc.; Richmond (VA); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Parental and caregiver leave

Job summary

Humana, Inc. is seeking an on-site Medical Assistant for CenterWell Senior Primary Care in Richmond, VA. You will bridge administrative prep and provider intervention by ensuring patients are clinically ready and educating them before visits.

You will handle intake, clinical rooming, EMR messaging, and loop-back education to improve patient flow and outcomes. TB screening and strong team collaboration are integral to this role.

Qualifications

• Active Basic Life Support certification required
• Right to work in the United States
• Ability to work the assigned clinic hours
• Meet state requirements
• Current Medical Assistant certification or certification in progress

Responsibilities

• Intake and Clinical Rooming with vital signs, PHQ-9 and Falls risk screenings
• Manage EMR inbox with routing rules for patient messages, labs and med adherence follow-ups
• Provide instructional bridge via loop-back method to ensure patient understanding of next steps
• Support tuberculosis (TB) screening program and maintain clinical readiness before provider enters the room

Skills

Basic anatomy

Computer literacy

HIPAA and safety policies

Immunization protocols

Infection prevention and OSHA

POCT and specimen handling

Deliver patient-centered support

Accurately record patient care

Perform clinical tasks safely

Recognize and manage emotions

Work across professional teams

Convey information clearly and with—

Job description

Humana, Inc. is seeking an on-site Medical Assistant for CenterWell Senior Primary Care in Richmond, VA. You will bridge administrative prep and provider intervention by ensuring patients are clinically ready and educating them before visits.

You will handle intake, clinical rooming, EMR messaging, and loop-back education to improve patient flow and outcomes. TB screening and strong team collaboration are integral to this role.