Patient Specialist Medical Assistant - Onsite Intake & Care

Humana Inc; Lawrence Township (IN); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Job summary

Humana Inc. through CenterWell Senior Primary Care is seeking a Medical Assistant (Patient Specialist) to streamline patient flow by preparing patients for visits, verifying medications and allergies, and documenting histories.

This onsite role supports doctors by handling intake tasks and ensuring efficient clinic operations. You will manage EMR communications, perform screenings, and educate patients using loop-back techniques to improve understanding and outcomes.

Qualifications

• HIPAA and safety policies knowledge.
• Computer literacy and EMR documentation.
• Effective patient communication and teamwork.

Responsibilities

• Intake & Clinical Rooming: verify meds, allergy info, patient history, screenings.
• Inbox & Worklist Management: manage EMR inbox to achieve same-day touchpoints.
• Education & Loop-Back: ensure patients understand next steps by repeating back instructions.

Skills

HIPAA Knowledge

Infection control

Communication Skills

Team collaboration

Education

MA training program

3 years experience in MA role

Tools

EMR System

Job description

Humana Inc. through CenterWell Senior Primary Care is seeking a Medical Assistant (Patient Specialist) to streamline patient flow by preparing patients for visits, verifying medications and allergies, and documenting histories.

This onsite role supports doctors by handling intake tasks and ensuring efficient clinic operations. You will manage EMR communications, perform screenings, and educate patients using loop-back techniques to improve understanding and outcomes.