Patient Services Technician: Calm Phlebotomy & Lab Support

PathGroup; Hickory (NC); Hybrid; USD 32,000 - 42,000; Full time

Job summary

PathGroup in Hickory, NC is seeking a Patient Services Technician to perform daily PSC duties, including phlebotomy and specimen processing, with accuracy and professionalism.

The role involves interacting with clients, patients, and staff, entering data, labeling and handling specimens, and maintaining records in a compliant, secure environment. A high school diploma or GED is required and phlebotomy certification is preferred or required in some states.

Qualifications

• High school diploma or GED required per guidelines.
• Phlebotomist certification preferred; required in some states.
• Experience with laboratory procedures and data entry a plus.

Responsibilities

• Greets customers and maintains courteous, professional interactions.
• Ensures all field phlebotomy and PSC specimens are collected accurately and on time.
• Collects specimens per procedures and explains venipuncture clearly.
• Labels, centrifuges, and processes specimens as required for testing.
• Completes requisitions in PathConnect and enters data accurately.
• Maintains records and PSC/IOPST logs; supports monthly statistics.

Skills

Patient interaction

Attention to detail

Communication

Time management

Education

High School Diploma or GED

Phlebotomy certification

Tools

PathConnect

Laboratory software

Job description

PathGroup in Hickory, NC is seeking a Patient Services Technician to perform daily PSC duties, including phlebotomy and specimen processing, with accuracy and professionalism.

The role involves interacting with clients, patients, and staff, entering data, labeling and handling specimens, and maintaining records in a compliant, secure environment. A high school diploma or GED is required and phlebotomy certification is preferred or required in some states.