Patient Services Team Lead — Front Office & Team Growth

Hmixray; East Islip (NY); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental & Vision coverages

Health Savings Accounts with employeŕ

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet is seeking a Patient Services Team Lead in the United States, New York, East Islip. You will lead a dedicated team in a radiology center, guiding front office operations and ensuring seamless patient flow from check-in to scheduling and billing.

Your role includes training staff, coordinating schedules, and acting as a liaison between patients and physicians. The ideal candidate has 3+ years in patient services within radiology, excellent communication, and strong leadership.

Qualifications

• 3+ years of experience as a Patient Service Representative within a radiology center
• High school diploma
• Excellent communication and interpersonal skills, computer skills, problem solving skills, and the ability to build and maintain a strong team environment
• Dynamic and knowledgeable leadership attribute

Responsibilities

• Lead a team of employees.
• Provide training, inspiration, and guidance to the team so each member can develop potential.
• Coordinate work schedules, oversee front office operations, and assist in interviewing front office candidates.
• Relieve staff for vacations and sick time.
• Greet patients and visitors in a friendly, service-oriented manner.
• Be a liaison between physicians and patients.
• Register patients, collect insurance information, and ensure documentation accuracy.
• Verify/ update changes in patient/ physician/insurance to ensure proper billing and collect co-pays.
• Answer phones and schedule patients.
• Guide patients through the process and address questions/ concerns.
• Notify team members of arrivals and coordinate with back-office staff.
• Participate in meetings and contribute to quality patient care.

Skills

Patient service

Communication

Team leadership

Leadership presence

Education

High school diploma

Job description

RadNet is seeking a Patient Services Team Lead in the United States, New York, East Islip. You will lead a dedicated team in a radiology center, guiding front office operations and ensuring seamless patient flow from check-in to scheduling and billing.

Your role includes training staff, coordinating schedules, and acting as a liaison between patients and physicians. The ideal candidate has 3+ years in patient services within radiology, excellent communication, and strong leadership.