Patient Services Team Lead - Front Office, Radiology

RadNet; Town of Islip (NY); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

HSA with employer funding

Wellness dollars

401(k) employer match

Free imaging services for you and your

Job summary

RadNet is seeking a Patient Services Team Lead to manage a front office team within our radiology center. You will greet patients, coordinate schedules, verify insurance, collect co-pays, and ensure accurate documentation while maintaining a patient-focused, professional environment.

You will lead, train, and support staff to deliver high-quality patient care, improve processes, and collaborate with physicians to ensure smooth clinic operations.

Qualifications

• At least 3+ years of experience as a Patient Service Representative within a radiology center.
• High school diploma required.
• Excellent communication and interpersonal skills; strong computer skills.
• Dynamic and knowledgeable leadership attribute.

Responsibilities

• Lead a team of employees and provide training and guidance.
• Coordinate work schedules and oversee front office operations.
• Interview candidates for front office roles.
• Assist with scheduling, patient check-in, and insurance verification.
• Ensure accurate patient information and proper billing documentation.
• Serve as liaison between physicians and patients.
• Support center operations and quality patient care.

Skills

Team leadership

Training

Interviewing

Communication

Scheduling

Front office operations

Education

High school diploma

3+ years as Patient Service Representative

Tools

Scheduling software

Job description

RadNet is seeking a Patient Services Team Lead to manage a front office team within our radiology center. You will greet patients, coordinate schedules, verify insurance, collect co-pays, and ensure accurate documentation while maintaining a patient-focused, professional environment.

You will lead, train, and support staff to deliver high-quality patient care, improve processes, and collaborate with physicians to ensure smooth clinic operations.