Patient Services Team Lead — Front Office & Training

RadNet; Glendale (CA); On-site; USD 66,124,800 - 70,257,600; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA with employer funding

Wellness dollars

401(k) match

Free imaging services for employee & 1

Free services at imaging centers for 2

Job summary

RadNet in Glendale, CA is seeking a Patient Services Team Lead to guide front desk operations, schedule patients, and serve as a liaison between physicians and patients. You will register patients, verify insurance, collect co-pays, and ensure accurate documentation in a fast-paced radiology center.

Minimum 3+ years as a Patient Service Representative in radiology, strong communication and leadership, and a high school diploma are required.

Qualifications

• Minimum 3+ years as a Patient Service Representative in a radiology center.
• Excellent communication and interpersonal skills.
• Ability to train and lead a team in a fast-paced environment.

Responsibilities

• Lead a team of employees and oversee front office operations.
• Coordinate work schedules and assist in interviewing candidates.
• Register patients, collect signatures, and ensure accurate documentation.
• Verify insurance, collect co-pays, and ensure proper billing.
• Greet patients, answer calls, and schedule appointments.
• Serve as liaison between physicians and patients and safeguard PHI.

Skills

Team leadership

Training

Communication

Scheduling

Front office operations

Patient service

Computer skills

Education

High school diploma

Tools

Microsoft Office

Job description

RadNet in Glendale, CA is seeking a Patient Services Team Lead to guide front desk operations, schedule patients, and serve as a liaison between physicians and patients. You will register patients, verify insurance, collect co-pays, and ensure accurate documentation in a fast-paced radiology center.

Minimum 3+ years as a Patient Service Representative in radiology, strong communication and leadership, and a high school diploma are required.