Patient Services Team Lead – Front Desk & Care Leadership

RadNet; Lutherville (MD); On-site; USD 48,000 - 64,000; Full time

Job summary

RadNet is seeking a Patient Services Team Lead in Maryland to guide a front desk team within a busy radiology center. You will greet patients, register them, collect insurance information, coordinate scheduling, and ensure accurate billing while delivering friendly, professional service.

The role emphasizes leadership, training, and collaboration with physicians and back-office staff to streamline operations and improve patient care in a fast-paced setting.

Qualifications

• 3+ years of experience as a Patient Service Representative in a radiology center.
• High school diploma.
• Excellent communication and interpersonal skills; ability to build a strong team.
• Dynamic leadership ability for a fast-paced environment.

Responsibilities

• Lead a team of employees and provide training, inspiration, and guidance.
• Coordinate work schedules, oversee front office operations and assist in interviewing.
• Greet patients, register and collect insurance information, and verify billing details.
• Answer phones, schedule patients, and guide them through the process.
• Safeguard patient information and collaborate with back-office staff to ensure timely care.
• Participate in meetings and support center operations and quality patient care.

Skills

Leadership

Communication

Interpersonal skills

Team-building

Problem solving

Education

High school diploma

Job description

RadNet is seeking a Patient Services Team Lead in Maryland to guide a front desk team within a busy radiology center. You will greet patients, register them, collect insurance information, coordinate scheduling, and ensure accurate billing while delivering friendly, professional service.

The role emphasizes leadership, training, and collaboration with physicians and back-office staff to streamline operations and improve patient care in a fast-paced setting.