Patient Services Specialist — Radiology Front Desk & Benefits

RadNet; Germantown (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay & benefits

Medical, Dental, Vision

HSA with employer funding

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet Germantown, MD is hiring a Patient Service Representative to greet and register patients, verify insurance and patient information, collect co-pays, answer calls, and schedule appointments while coordinating with back-office staff to ensure timely care and accurate records.

You excel in professional communication, multitasking in a fast-paced radiology setting, and delivering world-class customer service with respect for patient privacy and cultural sensitivities.

Qualifications

• High School Diploma or GED required.
• Solid computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and radiology office experience preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and complete documentation.
• Collect co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide orientation for preparatory and safety protocols; direct patients as needed.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient information and property; handle medications per policy.
• Maintain professional behavior toward patients and coworkers; respect privacy and boundaries.

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Professionalism

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet Germantown, MD is hiring a Patient Service Representative to greet and register patients, verify insurance and patient information, collect co-pays, answer calls, and schedule appointments while coordinating with back-office staff to ensure timely care and accurate records.

You excel in professional communication, multitasking in a fast-paced radiology setting, and delivering world-class customer service with respect for patient privacy and cultural sensitivities.