Patient Services Team Lead – Field Ops & Training
PathGroup
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Job summary
PathGroup in Murfreesboro, TN seeks a Patient Service Team Leader to oversee daily operations at PSCs and IOPSTs, ensuring accuracy, timeliness and a professional environment for patients and staff.
You will train, coordinate, and coach staff, implement SOPs, assist with QA audits, travel to client locations, and provide backup support to the area supervisor as needed. You will also help with scheduling, documentation, timekeeping, and adherence to privacy and safety policies.
Job description
PathGroup in Murfreesboro, TN seeks a Patient Service Team Leader to oversee daily operations at PSCs and IOPSTs, ensuring accuracy, timeliness and a professional environment for patients and staff.
You will train, coordinate, and coach staff, implement SOPs, assist with QA audits, travel to client locations, and provide backup support to the area supervisor as needed. You will also help with scheduling, documentation, timekeeping, and adherence to privacy and safety policies.
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