Patient Services Specialist - Weekend & Part-Time

Ovation Fertility; Fairfax (VA); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition assistance and professional发展

Performance-based bonus opportunities

Paid time off and holidays

Life and disability benefits

Job summary

US Fertility is seeking a Patient Service Representative for Fairfax, VA, working every other weekend with Saturday-Sunday shifts from early morning into early afternoon. The role focuses on managing patient accounts, insurance details, scheduling, and delivering outstanding customer service in a busy OB/GYN setting.

Compensation ranges from $20 to $24 per hour, with experience-based adjustments. Join a nationally recognized fertility network committed to patient experience, clinical excellence,

Qualifications

• Minimum 2 years of applicable work experience.
• High School diploma required.
• Extensive knowledge of insurance/benefits, medical terminology and medical billing.
• Experience in OB/GYN office is a plus.
• Strong communication skills, independent worker, detail-oriented, computer savvy.
• High level of customer service essential.

Responsibilities

• Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
• Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
• Schedule appointments
• Address customer/patient issues and insure effective short-term and long-term resolution
• Provide timely feedback to the practice regarding service failures or patient concerns
• Consult with patients regarding their benefits, coverage and financial options
• Greet patients and visitors to the office and providing high level of customer service

Skills

Strong communication

Customer service

Computer savvy

Insurance knowledge

Education

High School diploma

Job description

US Fertility is seeking a Patient Service Representative for Fairfax, VA, working every other weekend with Saturday-Sunday shifts from early morning into early afternoon. The role focuses on managing patient accounts, insurance details, scheduling, and delivering outstanding customer service in a busy OB/GYN setting.

Compensation ranges from $20 to $24 per hour, with experience-based adjustments. Join a nationally recognized fertility network committed to patient experience, clinical excellence,