Patient Services Specialist – Vision Center

marshallmedical; Placerville (CA); Presencial; USD 34.000 - 41.000; Jornada completa

Descripción de la vacante

Marshall Medical in Placerville, CA seeks a Patient Representative 3 to provide administrative support for patients and clinicians in the outpatient clinic. You will schedule appointments, handle registration, address billing inquiries and provide MyChart support to ensure coordinated patient care.

The role requires exceptional customer service, strong communication, and the ability to train new staff and assist in other departments as needed.

Formación

• High School diploma or equivalent required.
• A minimum of two years' healthcare experience required. (Vision, Dental and Veterinary accepted)
• A minimum of two years' customer service experience is required, preferably within a healthcare environment.
• Three years of experience in automated scheduling in physician office preferred and multi-provider medical office experience is highly desired.
• Experience working with patients and providers, using Epic (electronic health record) preferred.

Responsabilidades

• Schedule appointments and assist with patient registration.
• Answer billing inquiries and provide MyChart support.
• Coordinate care with clinicians to ensure efficient patient care.
• Assist in training new staff and support other departments as needed.

Conocimientos

Customer service

Communication

Administrative support

Scheduling

Microsoft Office

Epic EHR

HIPAA compliance

Educación

High School diploma

Herramientas

Epic EHR

MyChart

Google Apps

Descripción del empleo

Marshall Medical in Placerville, CA seeks a Patient Representative 3 to provide administrative support for patients and clinicians in the outpatient clinic. You will schedule appointments, handle registration, address billing inquiries and provide MyChart support to ensure coordinated patient care.

The role requires exceptional customer service, strong communication, and the ability to train new staff and assist in other departments as needed.