Patient Services Associate - Front Desk & Scheduling

MMC001 Marshall Medical Center; United States; On-site; USD 29,000 - 33,000; Full time

Job summary

Marshall Medical Center in El Dorado Hills, CA invites applications for a Patient Service Representative 1. You will be the first point of contact for patients and families, handling registration, scheduling, and billing inquiries with a focus on accuracy and courtesy.

Under the Practice Director, you will support clinicians, manage phone calls, and provide daily clerical assistance while maintaining a positive, fast-paced work ethic in a nonprofit healthcare environment.

Qualifications

• Education: High School Diploma or GED.
• Knowledge: Basic medical terminology, insurance billing, and computer familiarity preferred.
• Customer service experience preferred.

Responsibilities

• Register patients and schedule appointments.
• Address billing inquiries and manage phone calls.
• Provide daily clerical support to the clinic.
• Orient new staff or support other departments as needed.

Skills

Communication

Customer Service

Detail Oriented

Interpersonal Skills

Organizational Skills

Insurance Verification

Education

High School Diploma or GED

Job description

Marshall Medical Center in El Dorado Hills, CA invites applications for a Patient Service Representative 1. You will be the first point of contact for patients and families, handling registration, scheduling, and billing inquiries with a focus on accuracy and courtesy.

Under the Practice Director, you will support clinicians, manage phone calls, and provide daily clerical assistance while maintaining a positive, fast-paced work ethic in a nonprofit healthcare environment.