Patient Services Specialist: Transplant Operations

University of Washington; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Job summary

University of Washington in Seattle invites applications for a Patient Services Specialist 2 at UW Medical Center – Montlake. This on-site role supports Kidney Care & Transplantation Services with front-line patient communications and scheduling responsibilities.

The position is full-time, day shift, Monday through Friday, 8:00am–4:30pm, with a strong emphasis on coordinated patient care and timely information gathering. Join a team dedicated to excellent service and compassionate care.

Qualifications

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience.
• Equivalent education and/or experience may substitute for minimum qualifications.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
• Scheduling provider and ancillary service appointments.
• Obtaining patient demographic and clinical information.
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
• Other duties as requested

Skills

Healthcare experience

Administrative experience

Customer service

Scheduling

Phone triage

Education

High school diploma

Equivalent education/experience

Job description

University of Washington in Seattle invites applications for a Patient Services Specialist 2 at UW Medical Center – Montlake. This on-site role supports Kidney Care & Transplantation Services with front-line patient communications and scheduling responsibilities.

The position is full-time, day shift, Monday through Friday, 8:00am–4:30pm, with a strong emphasis on coordinated patient care and timely information gathering. Join a team dedicated to excellent service and compassionate care.