Patient Services Specialist – Cardiology Care

University of Washington Medical Center; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Job summary

University of Washington Medical Center – Montlake seeks a Patient Services Specialist 2 for the Heart Institute in Seattle. The position is a full-time, day-shift role on-site, Monday through Friday, 8:00am–4:30pm, 100% FTE.

You will handle efficient communications for staff, providers, and patients, schedule appointments, and collect patient demographics, financial and clinical information. A minimum of one year in healthcare, administrative, or customer service is required, with a

Qualifications

• Minimum of a high school diploma or equivalent.
• At least 1 year of healthcare, administrative, or customer service experience.
• Equivalent education and/or experience may substitute for minimum qualifications.

Responsibilities

• Provide efficient internal and external communications, including phone answering and call triage.
• Schedule provider and ancillary service appointments.
• Obtain patient demographic, financial, and clinical information.
• Collaborate with clinic team to prioritize patient satisfaction and high-quality care.

Skills

Healthcare experience

Customer service

Education

High school diploma

Job description

University of Washington Medical Center – Montlake seeks a Patient Services Specialist 2 for the Heart Institute in Seattle. The position is a full-time, day-shift role on-site, Monday through Friday, 8:00am–4:30pm, 100% FTE.

You will handle efficient communications for staff, providers, and patients, schedule appointments, and collect patient demographics, financial and clinical information. A minimum of one year in healthcare, administrative, or customer service is required, with a