Patient Services Specialist – Scheduling & Front Desk

Humanitary Medical Center Inc; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Humanitary Medical Center Inc. in Tampa, FL is seeking a Patient Service Coordinator to be the first point of contact for patients. You will schedule appointments, manage patient records, verify insurance, and ensure smooth communication between patients, providers, and staff.

The role requires strong customer service, familiarity with EHR systems, and attention to detail. You will assist with referrals, collect documentation, process payments, and uphold HIPAA privacy standards in a fast-paced

Qualifications

• Previous experience in a medical office, clinic, or healthcare setting preferred.
• Knowledge of medical terminology and healthcare administrative processes is a plus.
• Familiarity with Electronic Health Record (EHR) systems.
• Strong communication and interpersonal skills
• Excellent customer service and patient care skills
• Organizational and multitasking abilities
• Attention to detail and accuracy
• Basic computer skills and experience with scheduling software
• Ability to maintain confidentiality and professionalism

Responsibilities

• Greet and assist patients in a professional and friendly manner.
• Schedule, confirm, and manage patient appointments.
• Answer incoming phone calls and respond to patient inquiries.
• Verify patient insurance coverage and collect required documentation.
• Maintain and update accurate patient records in electronic health record (EHR) systems.
• Coordinate communication between patients, medical staff, and other departments.
• Check patients in and out for appointments.
• Process co-payments, balances, and basic billing inquiries.
• Ensure compliance with healthcare privacy regulations, HIPAA.
• Assist with referrals, authorizations, and follow-up appointments.
• All other duties as assigned

Skills

Customer service

Scheduling

Communication

Attention to detail

Tools

EHR systems

Scheduling software

Job description

Humanitary Medical Center Inc. in Tampa, FL is seeking a Patient Service Coordinator to be the first point of contact for patients. You will schedule appointments, manage patient records, verify insurance, and ensure smooth communication between patients, providers, and staff.

The role requires strong customer service, familiarity with EHR systems, and attention to detail. You will assist with referrals, collect documentation, process payments, and uphold HIPAA privacy standards in a fast-paced