Patient Services Specialist: Scheduling, Check-In & Records

Mosaic Community Health; Bend (OR); On-site; USD 21,000 - 30,000; Part time

Job summary

Mosaic Community Health in Bend, Oregon is seeking a Patient Services Representative to support clinic operations, greet patients, register and schedule, and manage records. The role emphasizes timely, accurate customer service and payment processing.

You will check patients in/out, handle sliding scale applications with guidance from supervision, coordinate with providers, and respond to phone inquiries. Fluency in Spanish is preferred, and familiarity with MS Office helps.

Qualifications

• High School/GED or better.
• A minimum of one year of customer service or administrative experience preferred.

Responsibilities

• Accurately check patients in and out for all patient appointments and updates patient record.
• Process the application and income calculations for submitting sliding scale applications to the supervisor.
• Schedule patients in accordance with established provider schedules and clinic protocols.
• Answer phone calls and questions, providing timely, accurate, and quality customer service.

Skills

Office policies & procedures

Math skills

MS Office

Spanish language (preferred)

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Mosaic Community Health in Bend, Oregon is seeking a Patient Services Representative to support clinic operations, greet patients, register and schedule, and manage records. The role emphasizes timely, accurate customer service and payment processing.

You will check patients in/out, handle sliding scale applications with guidance from supervision, coordinate with providers, and respond to phone inquiries. Fluency in Spanish is preferred, and familiarity with MS Office helps.