Pediatrics Patient Services Specialist

Mosaic Community Health; East Bend (NC); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Great benefits package

Paid time off (PTO)

Job summary

Mosaic Community Health is seeking a Patient Services Representative to support clinic operations, greeting, registering, and scheduling patients in person and over the phone. The role creates patient records, handles documentation, and processes patient payments to ensure smooth front-desk operations.

The position emphasizes accurate scheduling, thorough patient intake, and friendly, responsive service to patients and families within a community-focused health system.

Qualifications

• Knowledge of standard office policies and procedures.
• Strong math skills.
• Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc.
• Fluency in Spanish preferred.

Responsibilities

• Accurately check patients in and out for all patient appointments and updates patient record.
• Process the application and income calculations for submitting sliding scale applications to the supervisor.
• Schedule patients in accordance with established provider schedules and clinic protocols.
• Answer phone calls and questions, providing timely, accurate, and quality customer service.

Skills

Fluency in Spanish

Strong math skills

Microsoft Office

Office equipment

Education

High School/GED or better

Job description

Mosaic Community Health is seeking a Patient Services Representative to support clinic operations, greeting, registering, and scheduling patients in person and over the phone. The role creates patient records, handles documentation, and processes patient payments to ensure smooth front-desk operations.

The position emphasizes accurate scheduling, thorough patient intake, and friendly, responsive service to patients and families within a community-focused health system.