Dental Patient Services Specialist: Scheduling & Front Desk

Mosaic Community Health; Prineville (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Mosaic Community Health in Prineville, Oregon, is seeking a Patient Services Representative to support clinic operations by greeting patients, registering them, and scheduling appointments, while maintaining accurate records. You will check patients in and out, process income calculations for sliding scale applications, answer calls, and deliver timely, quality customer service.

A high school diploma and at least one year of customer service experience are preferred; Spanish language skills are

Qualifications

• High School/GED or better.
• Minimum 1 year of customer service or administrative experience.
• Fluency or preferred Spanish language ability.

Responsibilities

• Accurately check patients in and out for all patient appointments and updates patient record.
• Process the application and income calculations for submitting sliding scale applications to the supervisor.
• Schedule patients in accordance with established provider schedules and clinic protocols.
• Answer phone calls and questions, providing timely, accurate, and quality customer service.

Skills

Customer service

Office procedures

Math skills

MS Office

Spanish language

Education

High School/GED

Tools

Copier

Fax

Phone system

Printers

Job description

Mosaic Community Health in Prineville, Oregon, is seeking a Patient Services Representative to support clinic operations by greeting patients, registering them, and scheduling appointments, while maintaining accurate records. You will check patients in and out, process income calculations for sliding scale applications, answer calls, and deliver timely, quality customer service.

A high school diploma and at least one year of customer service experience are preferred; Spanish language skills are