Patient Access Specialist: Registration, Scheduling & Support

Temple University Health System, Inc.; Philadelphia (Philadelphia County); On-site; USD 36,000 - 54,000; Full time

Job summary

Temple Health Chestnut Hill Hospital is looking for a Patient Access Representative to provide front-line patient access services, including registration, scheduling and service to patients, families and staff. You will verify insurance details, process preauthorizations, collect copays and post payments in the EMR.

The role emphasizes courteous communication, accuracy and collaboration to support efficient department operations on an evening shift from 4pm to 12:30am.

Qualifications

• 1 year of experience in Patient Access or related front-desk role.
• Experience with insurance requirements and third-party billing is preferred.
• Strong communication and organizational skills.
• Ability to handle multiple tasks with accuracy and courtesy.

Responsibilities

• Register patients and schedule appointments.
• Capture, verify and record insurance information.
• Process preauthorization requests and manage authorizations.
• Collect copays and account balances from patients.
• Scan documents into the EMR and support department operations.

Skills

Customer service

Insurance verification

Preauthorizations

Cash handling

Education

High School diploma or GED

Tools

EMR system

Job description

Temple Health Chestnut Hill Hospital is looking for a Patient Access Representative to provide front-line patient access services, including registration, scheduling and service to patients, families and staff. You will verify insurance details, process preauthorizations, collect copays and post payments in the EMR.

The role emphasizes courteous communication, accuracy and collaboration to support efficient department operations on an evening shift from 4pm to 12:30am.