Patient Services Specialist- Randolph Pediatrics

OrthoCarolina; United States; In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid holidays

Wellness programs

Tuition reimbursement

Descrizione del lavoro

OrthoCarolina’s Pediatric office in Charlotte seeks a Patient Services Specialist to greet patients, prepare forms, and enter patient information into EPIC for accurate claims processing.

The role requires excellent customer service, basic insurance knowledge, and familiarity with EMR systems; prior medical clinic experience is preferred. This is a regular, full-time position offering comprehensive benefits.

Competenze

• Excellent customer service skills.
• Working knowledge of insurance.
• Epic/EMR background a plus.
• Medical terminology.

Mansioni

• Prepares paperwork necessary for the patient visit.
• Answers incoming phone calls and directs calls, makes appointments, performs cashier duties as directed including posting of charges.
• Collection of co-payments/co-insurance and balances due.
• Follows the process for release of medical information and FMLA/disability forms completion as requested.

Conoscenze

Customer service

Insurance knowledge

Epic/EMR

Medical terminology

Formazione

High school diploma or GED

Associate or bachelor's degree

Descrizione del lavoro

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us

We are currently searching for a Patient Services Specialist to join our team at our OrthoCarolina Pediatric office location in Charlotte The Patient Services Specialist greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims.

Essential Functions

• Prepares paperwork necessary for the patient visit.
• Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges.
• Collection of co-payments/co-insurance and balances due.
• Follows the process for release of medical information and FMLA/disability forms completion as requested.

Skills and Abilities

• Excellent customer service skills
• Working knowledge of insurance
• Epic/EMR background a plus
• Medical terminology

Qualifications

• High school graduate and/or associate or bachelor's degree
• Prefer minimum of one year experience in medical clinic setting.

Employee Type Regular Qualifications Skills Education Certifications Language Work Experience

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