Patient Services Specialist — On-site Clinic

Gritman Medical Center; Moscow (ID); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider in Moscow, ID, is seeking a Patient Services Representative (PSR) to offer essential administrative and clerical support. The PSR will ensure efficient patient registration and appointment scheduling while maintaining confidentiality as per HIPAA. Responsibilities include greeting patients, managing accounts, and handling insurance information. Ideal candidates should possess strong communication skills and the ability to multitask in a busy environment. This position is full-time and requires no specific education but values previous medical office experience.

Qualifications

• Must have experience working with computers.
• Knowledge of basic office functions, including message-taking and data entry.
• Previous experience in a medical office is preferred.

Responsibilities

• Greet and assist patients and visitors in person and over the phone.
• Monitor call queues and patient wait times.
• Maintain accurate patient accounts and process payments.
• Enter and verify insurance and patient information.
• Schedule patient appointments based on clinic protocols.
• Assist with medical record requests.

Skills

Strong customer service

Written communication skills

Verbal communication skills

Ability to multitask

Proficiency in computer programs

Critical thinking

Problem-solving skills

Job description

A healthcare provider in Moscow, ID, is seeking a Patient Services Representative (PSR) to offer essential administrative and clerical support. The PSR will ensure efficient patient registration and appointment scheduling while maintaining confidentiality as per HIPAA. Responsibilities include greeting patients, managing accounts, and handling insurance information. Ideal candidates should possess strong communication skills and the ability to multitask in a busy environment. This position is full-time and requires no specific education but values previous medical office experience.