Patient Services & Experience Specialist

Odessa Regional Hospital, LP; Odessa (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Odessa Regional Hospital, LP is seeking a staff member to assist with patient check-in and check-out, answer questions regarding policies and services, and perform various administrative tasks. Candidates should have a high school diploma or equivalent and 0-2 years of relevant experience; prior clinic experience is preferred. This role requires interaction with patients and handling of invoices. Opportunity for creativity and problem-solving exists under general supervision.

Qualifications

• 0-2 years of related experience.
• Previous clinic experience preferred.

Responsibilities

• Interact with patients to ensure efficient check-in and check-out.
• Answer questions about facility policies and services.
• Issue invoices and collect fees.

Education

High school diploma or its equivalent

Job description

Odessa Regional Hospital, LP is seeking a staff member to assist with patient check-in and check-out, answer questions regarding policies and services, and perform various administrative tasks. Candidates should have a high school diploma or equivalent and 0-2 years of relevant experience; prior clinic experience is preferred. This role requires interaction with patients and handling of invoices. Opportunity for creativity and problem-solving exists under general supervision.