Clinic Front Desk & Scheduling Specialist - Billing

Texas Tech University - Health Sciences Center; Odessa (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health plans

Paid time off

Retirement plans

Wellness programs

Mother-Friendly Workplace

Job summary

Texas Tech University Health Sciences Center in Odessa, TX, is seeking a full-time clinic operations assistant to ensure smooth patient flow. You will schedule appointments, collect necessary paperwork, receive patients, and maintain records.

Prior experience in medical office settings and EMR familiarity are highly valued. Responsibilities include handling insurance communications, processing charges, and cash handling with end-of-day reconciliation.

Qualifications

• High School diploma or GED.
• 1 year Customer Service, office, or related experience.
• Additional education may substitute for the experiencerequirement.

Responsibilities

• Answer incoming calls, schedule appointments, and relay messages to the appropriate nurse.
• Accurately enter and update patient demographics to ensure clean insurance claim submissions.
• Respond quickly to patient and insurance company inquiries, including prior authorizations and referrals.
• Verify insurance coverage and obtain required authorizations before scheduling appointments.
• Make outgoing calls to patients for appointment reminders, rescheduling, and general clinic communication.
• Document all communications in EMR.
• Handle daily cash transactions, including accepting payments and performing end-of-day cash counts.
• Attend and actively participate in monthly departmental meetings.
• Maintain current knowledge of department and HSC policies and procedures to ensure compliance.

Skills

Customer Service

Education

High School diploma or GED

Tools

Cerner EMR

Job description

Texas Tech University Health Sciences Center in Odessa, TX, is seeking a full-time clinic operations assistant to ensure smooth patient flow. You will schedule appointments, collect necessary paperwork, receive patients, and maintain records.

Prior experience in medical office settings and EMR familiarity are highly valued. Responsibilities include handling insurance communications, processing charges, and cash handling with end-of-day reconciliation.