Patient Services Specialist - No Weekends, 4-Day Shifts

Center for Vein Restoration; Cary (NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

No weekends/no nights

Bonus eligibility

Medical, Dental & Vision insurance

Tuition reimbursement

401k program

PTO + 8 paid holidays

Job summary

Center for Vein Restoration (CVR) is seeking a Patient Services Representative in Cary, NC. This full-time on-site role involves greeting patients, processing check-ins/outs, and ensuring HIPAA-compliant record handling while supporting scheduling, billing, and precertification tasks.

The position offers a day-shift schedule (Mon-Thu, 7:00 AM–4:30 PM) with no nights or weekends, plus benefits like tuition reimbursement, 401(k), and PTO.

Qualifications

• Minimum 1 year administrative or customer service experience.
• Must have reliable transportation to clinics.
• Must be able to travel to CVR Clinics if needed.

Responsibilities

• Greet patients in a friendly and professional manner and check in/out.
• Ensure CVR policies and procedures are followed by staff.
• Maintain HIPAA compliant patient charts and accurate demographics input.
• Review scheduling and financial responsibilities and referrals with patients.
• Send precertification forms to the Precertification Department daily.
• Complete daily close tasks including fee tickets, billing, and operative notes.
• Verify future schedules and preauthorization status for treatments.
• Update patient records in NextGen/EHR and collect necessary paperwork.
• Collect copays and patient balances at time of service.
• Schedule and confirm appointments and collect patient emails.

Skills

Administrative experience

Customer service

Education

High School diploma

Tools

NextGen/EHR

Job description

Center for Vein Restoration (CVR) is seeking a Patient Services Representative in Cary, NC. This full-time on-site role involves greeting patients, processing check-ins/outs, and ensuring HIPAA-compliant record handling while supporting scheduling, billing, and precertification tasks.

The position offers a day-shift schedule (Mon-Thu, 7:00 AM–4:30 PM) with no nights or weekends, plus benefits like tuition reimbursement, 401(k), and PTO.