Patient Services Specialist - Multi-Site Scheduling

Oncology Consultants; Houston, Northern (TX, KY); Hybrid; USD 22,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401k matching

PTO

Job summary

Oncology Consultants is seeking a Patient Services Specialist for its Precision Radiation Office in Houston. The role focuses on front-end patient support, handling intake, scheduling, medical records, and payments to ensure a smooth patient experience.

You will greet patients, verify identities, and document arrival in the EMR, while coordinating with physicians and staff. The position requires accurate data entry, HIPAA compliance, and strong customer service skills.

Qualifications

• Education: High School Diploma; Associates degree preferred.
• Experience: Minimum of one year in a healthcare setting; physician office experience preferred.
• Demonstrated customer service focus with strong attention to detail and multitasking ability.

Responsibilities

• Greet patients and caregivers professionally to create a welcoming, supportive environment.
• Accurately check in patients and document arrival status in the EMR.
• Schedule and manage patient appointments and align physician schedules with office policies.
• Collect, post patient payments and co-pays; notify Financial Counselor for unresolved payments.
• Maintain patient charts in the EMR and billing systems; ensure HIPAA-compliant documentation.

Skills

Customer service

Interpersonal communication

Multitasking

Attention to detail

Microsoft Word

Microsoft Excel

HIPAA compliance

Education

High School Diploma

Associates degree

Tools

EMR system

Job description

Oncology Consultants is seeking a Patient Services Specialist for its Precision Radiation Office in Houston. The role focuses on front-end patient support, handling intake, scheduling, medical records, and payments to ensure a smooth patient experience.

You will greet patients, verify identities, and document arrival in the EMR, while coordinating with physicians and staff. The position requires accurate data entry, HIPAA compliance, and strong customer service skills.