Patient Services Specialist: Front Desk & Scheduling Pro

American Oncology Management Company; Houston (TX); On-site; USD 22,000 - 36,000; Full time

Job summary

Oncology Consultants - Precision Radiation Office is seeking a Patient Services Specialist to provide front-end patient support, including intake, scheduling, EMR documentation, and financial transactions. You will help maintain accurate records, assist with billing processes, and deliver excellent customer service in a physician office setting.

The role requires attention to detail, ability to multitask, and experience with Microsoft Office; healthcare experience is preferred.

Qualifications

• High School diploma required; an associate degree is preferred.
• At least 1 year in healthcare front desk or similar role.
• Strong attention to detail and ability to multitask in a busy clinic.
• Proficient with Microsoft Office applications for documentation.

Responsibilities

• Greet patients and families to ensure a welcoming environment.
• Check in patients, verify identity, and update EMR with demographics.
• Collect and post patient payments and issue receipts per policy.
• Schedule appointments and manage physician calendars and referrals.
• Handle incoming calls and route messages accurately in the EMR.
• Maintain medical records, order forms, and ensure HIPAA compliance.
• Support billing and daily reconciliation activities and cash handling.

Skills

Interpersonal skills

Customer service

Multitasking

Prioritization

Education

High School Diploma

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Oncology Consultants - Precision Radiation Office is seeking a Patient Services Specialist to provide front-end patient support, including intake, scheduling, EMR documentation, and financial transactions. You will help maintain accurate records, assist with billing processes, and deliver excellent customer service in a physician office setting.

The role requires attention to detail, ability to multitask, and experience with Microsoft Office; healthcare experience is preferred.