Patient Services Specialist — Medical Office (Full-Time)

Lawall-Prosthetics-; Dover (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Job summary

Lawall Prosthetic & Orthotic Services is seeking a friendly and organized Medical Receptionist to join our team. You will greet patients, manage check-ins, handle calls, and schedule appointments in a busy medical office.

Responsibilities include maintaining accurate patient records, assisting with insurance tasks, and coordinating with clinicians and staff to ensure excellent patient service. This in-office role offers benefits and a supportive team environment.

Qualifications

• Previous receptionist, medical office experience preferred.
• High level of organization and reliability in a fast-paced office.
• Professional and friendly demeanor with multitasking ability.
• Basic computer skills including Microsoft Office and EMR familiarity.

Responsibilities

• Greet and assist patients in a professional and welcoming manner.
• Check patients in and out with copay collections support.
• Answer and direct incoming telephone calls.
• Schedule appointments and respond to patient inquiries.
• Maintain accurate patient information and documentation.
• Assist with insurance and patient-related administrative tasks.
• Coordinate with clinicians, physician offices, insurance companies and staff.
• Perform data entry and general office duties.
• Support timely and exceptional patient service.
• General clerical duties: scan charts, follow-up calls, email, phone, and computers.
• Limited travel to nearest locations for support.

Skills

Customer service

Organizational skills

Communication

Data entry

Microsoft Office

Tools

EMR systems

Phone systems

Microsoft Office

Job description

Lawall Prosthetic & Orthotic Services is seeking a friendly and organized Medical Receptionist to join our team. You will greet patients, manage check-ins, handle calls, and schedule appointments in a busy medical office.

Responsibilities include maintaining accurate patient records, assisting with insurance tasks, and coordinating with clinicians and staff to ensure excellent patient service. This in-office role offers benefits and a supportive team environment.