Receptionist

Lawall Prosthetic and Orthotic Services; Dover (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Retirement plan

Job summary

Lawall Prosthetic & Orthotic Services is seeking a friendly, organized Medical Receptionist to join our team. This role focuses on patient service, front-desk duties, and supporting a busy medical office environment.

You will greet patients, check in/out, answer calls, schedule appointments, manage records, assist with insurance tasks, and coordinate with clinicians and staff. In-office, full-time, Monday–Friday, with benefits offered.

Qualifications

• Previous receptionist, medical office experience preferred
• High level of organization and attention to detail in a fast-paced office
• Professional and friendly demeanor
• Ability to multitask in a fast-paced environment
• Basic computer skills, including Microsoft Office
• Healthcare or insurance experience is a plus

Responsibilities

• Greet and assist patients in a professional and welcoming manner
• Check patients in and out (copay collections support)
• Answer and direct incoming telephone calls
• Schedule appointments and assist with patient inquiries
• Maintain accurate patient information and documentation
• Assist with insurance and patient-related administrative tasks
• Coordinate with clinicians, physician offices, insurance companies, and internal staff
• Perform data entry and general office duties
• Support the team in providing timely and exceptional patient service
• General clerical duties include; scanning charts into the EMR system, follow up calls to patients, use of email, phone, computers
• Limited travel to nearest locations for support

Skills

Medical receptionist experience

Microsoft Office

Job description

Lawall Prosthetic & Orthotic Services is seeking a friendly, organized and customer-focused Medical Receptionist to join our team. This position is ideal for someone who enjoys working with patients, providing excellent customer service, and supporting a busy medical office environment.

Responsibilities include:

• Greet and assist patients in a professional and welcoming manner


• Check patients in and out (copay collections support)


• Answer and direct incoming telephone calls


• Schedule appointments and assist with patient inquiries


• Maintain accurate patient information and documentation


• Assist with insurance and patient-related administrative tasks


• Coordinate with clinicians, physician offices, insurance companies, and internal staff


• Perform data entry and general office duties


• Support the team in providing timely and exceptional patient service


• General clerical duties include but not limited to; scanning charts into the EMR system, follow up calls to patients, use of email, phone, computers


• Limited travel to nearest locations for support

Qualifications:

• Previous receptionist, medical office experience preferred


• High level of organization, reliability, and attention to detail in a fast-paced office setting.


• Professional and friendly demeanor


• Ability to multitask in a fast-paced environment


• Basic computer skills, including Microsoft Office


• Healthcare or insurance experience is a plus


• Employment Type: Full-Time


• Schedule: Monday–Friday


• Work Setting: In-office


• Health, dental, and vision insurance


• Paid time off and holidays


• Retirement plan with employer contribution