Patient Services Specialist – Medical Office Front Desk

EyeSouth Partners LLC; Oregon (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k w/ Match

HSA/FSA

Telemedicine

Generous PTO Package

Employee Discounts and Perks

Employee Assistance Program

Group Life/AD&D

Short Term Disability Insurance

Long Term Disability Insurance

Job summary

EyeSouth Partners LLC is seeking a Front Desk Associate to deliver exceptional patient service, handling demographic and insurance information while supporting billing processes. The role emphasizes accuracy, efficiency, and strong communication in a medical front office setting.

The position requires at least 2 years in a medical office with insurance experience, proficiency in data entry, and the ability to manage multiple tasks with professionalism.

Qualifications

• Minimum 2 years of experience in a medical office/health care setting.
• Minimum 2 years of health care insurance experience.
• Typing speed of at least 30 WPM with accurate data entry.

Responsibilities

• Greet and interview patients to collect demographic and insurance information.
• Verify insurance, collect copays and outstanding balances.
• Schedule appointments and process medical records requests.
• Answer multi-line phone and email communications.
• Coordinate with clinical staff to ensure smooth patient flow.

Skills

Customer service

Phone etiquette

Data entry

Typing 30 WPM

Education

High School Diploma

Tools

Medical records system

Job description

EyeSouth Partners LLC is seeking a Front Desk Associate to deliver exceptional patient service, handling demographic and insurance information while supporting billing processes. The role emphasizes accuracy, efficiency, and strong communication in a medical front office setting.

The position requires at least 2 years in a medical office with insurance experience, proficiency in data entry, and the ability to manage multiple tasks with professionalism.