Patient Services Specialist - Medical Office Front Desk

Bon Secours Health System; Chester (VA); Vor Ort; USD 23.000 - 34.000; Vollzeit

Benefits dieser Stelle

Competitive pay

401(k) with employer contributions

Medical, dental, vision coverage

Paid time off

Tuition assistance

Zusammenfassung

Bon Secours Health System is seeking a Patient Services Representative for the Ironbridge Family Practice. You will be the first point of contact, greet patients, verify demographics and insurance, schedule appointments, and assist with MyChart and referrals.

The role requires a high school diploma or GED, excellent customer service, and strong communication skills. On-site position in Virginia with benefits and a supportive team environment.

Qualifikationen

• High School Diploma or GED is required.
• Experience in patient registration/healthcare preferred.
• Excellent customer service and strong communication skills required.
• Ability to schedule appointments and enter scheduling information accurately.

Aufgaben

• Serves as the primary point of contact between patients and physician practices.
• Greets patients and provides respectful customer service.
• Schedules appointments and enters scheduling information into the computer system.
• Verifies demographics and insurance information; collects and processes patient payments.
• Processes admission paperwork and insurance verification.
• Assists with referrals, MyChart, and online scheduling as needed.
• Pulls and files charts per policy; routes to clinical staff.
• Reconciles cash drawer and maintains accurate records.

Kenntnisse

Strong communication

Customer service

Ausbildung

High School Diploma or GED

Tools

MyChart

Revenue cycle software

Jobbeschreibung

Bon Secours Health System is seeking a Patient Services Representative for the Ironbridge Family Practice. You will be the first point of contact, greet patients, verify demographics and insurance, schedule appointments, and assist with MyChart and referrals.

The role requires a high school diploma or GED, excellent customer service, and strong communication skills. On-site position in Virginia with benefits and a supportive team environment.