Patient Services Specialist – Medical Front Desk

adventhealth; Mobile (AL); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth Palm Coast is seeking a Patient Services/Billing Clerk to handle calls, triage messages, update patient records in Athena, and schedule appointments. You will collect co-pays and assist with billing processes.

The role requires 2+ years in a medical office with billing experience, strong computer skills, and familiarity with insurance terminology. Workday: Day shift in Palm Coast, FL.

Qualifications

• 2+ years experience in a medical office or equivalent with medical terminology, coding, charge entry and payment collection.
• Technical knowledge in medical insurance billing fields.
• Computer proficiency and familiarity with office equipment.

Responsibilities

• Answer and triage telephone calls, transfer to appropriate staff and schedule appointments.
• Verify patient insurance and update information in EMR; obtain signatures on forms.
• Post daily billing charges, verify coverage, and arrange payment plans for self-pay patients.

Skills

Medical billing knowledge

Computer proficiency

Office equipment proficiency

Education

High School Diploma or equivalent

Job description

AdventHealth Palm Coast is seeking a Patient Services/Billing Clerk to handle calls, triage messages, update patient records in Athena, and schedule appointments. You will collect co-pays and assist with billing processes.

The role requires 2+ years in a medical office with billing experience, strong computer skills, and familiarity with insurance terminology. Workday: Day shift in Palm Coast, FL.