Patient Services Specialist — Medical Front Desk

University Physicians' Association, Inc. (UPA); Knoxville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

Medical

Dental

Vision

STD

LTD

Life Insurance

401k

Job summary

University Physicians' Association, Inc. (UPA) is hiring a full-time Patient Service Representative for University Surgeons Associates in Knoxville, TN. You will handle check-in/check-out, manage medical records, and support front-office tasks with HIPAA compliance.

The role requires at least 1 year in a medical front office setting, strong communication, and accurate scheduling. A comprehensive benefits package is offered including PTO and health plans.

Qualifications

• 1 year of experience in a medical front office role.
• Familiarity with HIPAA forms and patient demographics.
• Ability to handle payments and balance cash at day end.

Responsibilities

• Check-in/out patients and collect co-pays and balances.
• Schedule appointments and manage encounter forms.
• Process medical records requests and inbound referrals.
• Coordinate with providers using Intergy/EHR.

Skills

Communication skills

Attention to detail

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Intergy

EHR system

Job description

University Physicians' Association, Inc. (UPA) is hiring a full-time Patient Service Representative for University Surgeons Associates in Knoxville, TN. You will handle check-in/check-out, manage medical records, and support front-office tasks with HIPAA compliance.

The role requires at least 1 year in a medical front office setting, strong communication, and accurate scheduling. A comprehensive benefits package is offered including PTO and health plans.