Patient Services Specialist — Medical Front Desk

Rush University Medical Center; Crystal Lake (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Rx, Vision, Dental

Job summary

Rush University Medical Center is seeking a Patient Service Specialist for its Crystal Lake outpatient physical therapy center. You will greet patients, register them, explain visit details, and help coordinate their next appointments.

The role is full-time with a Monday–Friday schedule and occasional evenings, offering a comprehensive benefits package and opportunities for growth within the clinic network.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience.
• 1 year medical office experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys, insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk operations

Patient registration

Insurance verification

Education

High School Diploma or GED

1 Year Front Desk experience

1 Year Medical Office Experience

Job description

Rush University Medical Center is seeking a Patient Service Specialist for its Crystal Lake outpatient physical therapy center. You will greet patients, register them, explain visit details, and help coordinate their next appointments.

The role is full-time with a Monday–Friday schedule and occasional evenings, offering a comprehensive benefits package and opportunities for growth within the clinic network.