Patient Services Front Desk — Full-Time, PTO Included

Rush University Medical Center; Palos Hills (IL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Mentorship & Orientation

Generous PTO

Health, Vision, Dental coverage

401(k) with company match & life/disab

Job summary

Rush University Medical Center is seeking a Patient Service Specialist for our outpatient physical therapy center in Palos Hills, IL. This full-time role delivers front desk support, handles scheduling, and coordinates with insurers to verify benefits, ensuring a smooth patient check-in and checkout experience.

The position offers a Monday–Friday schedule with some evenings, pays $19.00–$20.00 per hour, and includes standard benefits.

Qualifications

• High School Diploma or GED is required.
• Experience verifying insurance is required.
• Front desk experience in a healthcare setting is preferred.
• Healthcare experience is preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and via phone.
• Maintain communications with attorneys, insurers, translation services and leadership teams.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Front Desk Experience

Healthcare Experience

Insurance Verification Experience

Education

High School Diploma or GED

Job description

Rush University Medical Center is seeking a Patient Service Specialist for our outpatient physical therapy center in Palos Hills, IL. This full-time role delivers front desk support, handles scheduling, and coordinates with insurers to verify benefits, ensuring a smooth patient check-in and checkout experience.

The position offers a Monday–Friday schedule with some evenings, pays $19.00–$20.00 per hour, and includes standard benefits.