Patient Service Front Desk Specialist (Medical Office)

Select Medical; Crystal Lake (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Healthcare plan

Job summary

Select Medical in Crystal Lake, IL is seeking a Patient Service Specialist to greet patients, register them, and manage front-desk operations at our outpatient physical therapy center. You will handle scheduling, insurance-related tasks, and patient communications, ensuring a smooth visit from check-in to checkout.

Full-time role with a Monday–Friday schedule (evenings until 6:15pm twice weekly); compensation of $20.00–$22.00 per hour, based on experience.

Qualifications

• Minimum: High School Diploma or GED.
• Minimum: 1 year Front Desk experience.
• Minimum: 1 year Medical Office Experience.

Responsibilities

• Greet and register patients and provide visit-related information.
• Schedule patient appointments in person and by phone.
• Communicate with attorneys, insurers, translation services, market leaders, and business development teams.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Front desk experience

Medical office experience

Education

High School Diploma or GED

Tools

Insurance verification

Job description

Select Medical in Crystal Lake, IL is seeking a Patient Service Specialist to greet patients, register them, and manage front-desk operations at our outpatient physical therapy center. You will handle scheduling, insurance-related tasks, and patient communications, ensuring a smooth visit from check-in to checkout.

Full-time role with a Monday–Friday schedule (evenings until 6:15pm twice weekly); compensation of $20.00–$22.00 per hour, based on experience.